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PRIVACY POLICY

upcycleluxe.com (“Website“) is an online e-commerce portal of Upcycleluxe LLP. In this Privacy Policy, references to “you” mean any person submitting any form of data either to us or our agent or to the Website.

If you have any comments or suggestions, we would be pleased to receive them at our Jhansi address or you can also email it to us at info@upcycleluxe.com

We take your privacy seriously as protection of data is a matter of trust. It is important to Upcycleluxe to maintain a high level of respect and trust with our community, and we believe that this is key to developing sustainable long-term relationships. We will, therefore, only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Website and browse without having to provide personal details. During your visit to the Website you remain anonymous and at no time can we identify you unless you have an account on the Website and log in with your registered user name and password.

Data  Collected

We may collect information from you in various ways if you seek to place an order for a product to us on the Website.

We collect, store and process your data for the purposes described in this policy or as disclosed to you in other ways including for processing your purchase on the Website and any possible later claims, and to provide you with our services. Information that we may collect may include, but is not limited to, your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We need this information in order to allow us to send you information related to products and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by Upcycleluxe and our selected partners; operate and improve our Website and services; process and deliver contest entries and rewards; manage and administer our community features and member programs and services; respond to your comments and questions and provide customer service; and link or combine with other personal information we get from third parties, to help understand your needs and provide you with better service.

Your name, phone number, email id and address may be passed on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

We may also share your data with our franchisor, if any. You further authorise such franchisor to use this information to sell products to you, directly or indirectly.

You may receive phone calls from us, our franchisor or our third party associates in relation to providing services to you.

Your actual order details may be stored with us and you may access this information by logging into your account on the Website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless such misuse is our fault.

Subject to the terms of this Privacy Policy, we shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your information on computers located in India that are protected by physical as well as technological security devices. If you object to your information being transferred or used in this way please do not use the Website.

We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. All disputes would be subject to the jurisdiction of courts at Jhansi.

Third Parties and Links

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. In the event that Upcycleluxe is sold, or a substantial amount of its assets are acquired, customer information may be one of the transferred assets. New ownership would then notify you of any changes to their policies regarding your information. Other than as set out in this Privacy Policy, we shall not disclose or sell your personal information to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Website may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Cookies

For visiting the Website, the acceptance of cookies is not a requirement. However some functionality on the Website and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Website. We only use cookies for your convenience in using the Website and not for obtaining or using any other information about you. Your browser can be set to not accept cookies, but this would restrict your use of the Website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this Website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with on-going effect.

Safety and Security

Appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss or destruction of or damage to your information are put in place by us. The data collected through the Website is stored on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain appropriate safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.