Product care : keep the products away from hot water or perfume. Store the products in ziplocs/cloth bags to assure product longevity
Dimensions : 16 inches long
Delivery timeline : the products are usually dispatched within 24-48 hours. Post the dispatch, the products take 2-7 days to be delivered.
Return/exchange policy : we have a no return, no exchange policy. Returns or exchange is only applicable for cases wherein the products received by the customer is damaged , has manufacturing defects or wear and tear. In such cases, the brand will be requiring photo proofs to proceed with the rest of the process. Handcrafted KAOAPH effortlessly handcrafts its products with utmost care and effort. We constantly drive and push ourselves to provide off-beat designs with the creative spirit, thus optimizing the handcrafted quality and limiting machine usageEthically Made KAOAPH is proud to be ethical and transparent in its well-doings. We take an extra effort to responsibly choose our materials to deliver the best solutions. All our materials are responsibly chosen and are skin friendly to give the best experience to the jewellery lovers Minimal Waste We strictly follow the policy of producing designs as per the demand and not encouraging excess waste. All the excess products are sent back to our artisans who then create more designs and turn the designs into reality
We aim to ensure that you receive your order as quickly as possible.
Our average delivery time is approximately 7-10 business days,
once we ship the products from the warehouse. *Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen
Please note that our standard delivery times are estimates and may vary due to external factors.
Packages are not shipped nor delivered on weekends and local public holidays.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
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