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Compared to conventional practices.
Most orders are delivered within 5-7 business days, unless on preorders or made-to-order items. Monday to Friday are considered as business days except for public holidays. For more details please refer to the Shipping policy.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). You can also track your order from here.
Exchange or Refund will not be made against a non-returnable item unless there is a quality issue, defect or is different from its description. For more details please refer to the return policy.
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We aim to ensure that you receive your order as quickly as possible.
Our average delivery time is approximately 7-10 business days,
once we ship the products from the warehouse. *Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen
Please note that our standard delivery times are estimates and may vary due to external factors.
Packages are not shipped nor delivered on weekends and local public holidays.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
If we still haven't answered your question, you can contact
us below and we will get back to you as soon as possible. We will be
happy to assist you.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.